1) Scope & Roles

Nimbao is a brand of Zentorad Consulting LLC, which acts as controller of personal information collected through our storefront and marketing tools. Our store is hosted on Shopify; some processing is performed by Shopify as our service provider.

2) Information We Collect

2.1 Device Information

Automatically collected when you access the site, including:

• Browser type/version, IP address, time zone, language, and device identifiers;
• Pages viewed, referring/exit pages, and timestamps;
• Cookies, pixels, tags, and web beacons used for analytics, performance, fraud prevention, and personalization.

2.2 Order & Account Information

Collected when you purchase or create an account:

• Name, email, phone, billing and shipping addresses;
• Order details (products, price, currency), delivery preferences;
• Payment information (processed securely by our payment providers; we do not store full card numbers).

2.3 Communications & Marketing Preferences

• Your consents and preferences for email/SMS marketing, reviews, reminders (e.g., abandoned checkout), and surveys;
• Content you send us (support messages, reviews, social media interactions).

3) How We Use Information

• To provide the Services: process payments, fulfill and deliver orders, provide invoices and updates, and handle returns or warranty claims;
• To communicate with you: service emails/SMS (order confirmations, shipping updates), customer support, and—if you consent—marketing messages;
• To secure and improve the site: fraud detection, debugging, analytics, A/B testing, and performance monitoring;
• To personalize your experience and measure the effectiveness of advertising;
• To comply with legal obligations and enforce our Terms.

4) Sharing & Disclosures

We share personal information with trusted service providers to operate our business, such as:

• Shopify (store platform, payments, fraud screening); see Shopify Privacy.
• Payment processors and banks for secure payment and refunds.
• Shipping and logistics partners to deliver your order.
• Analytics and advertising partners (see Section 6) to understand usage and deliver/measure ads.
• Communication tools (email/SMS providers) to send messages you request or consent to receive.

We may disclose information to comply with laws or legal requests, to protect our rights, or in connection with a business transaction (e.g., merger or asset sale).

5) Cookies & Similar Technologies

We use first-party and third-party cookies/pixels to remember your cart, keep you signed in, analyze site traffic, prevent fraud, and personalize content/ads. You can manage cookies via your browser settings. Blocking some cookies may affect site functionality.

6) Analytics, Interest-Based Ads & Your Choices

We work with analytics/advertising partners (e.g., Google, Meta) that use cookies and similar technologies to measure performance and show ads tailored to your interests.

• Google controls: My Ad Center & Ads Policy
• Facebook/Instagram: Ad Preferences
• Industry opt-outs: DAA and DAAC (CA)

You can also use browser/device settings to limit ad tracking.

Additionally, you can opt out of interest-based advertising from participating companies through: - Digital Advertising Alliance (DAA): www.aboutads.info/choices - Network Advertising Initiative (NAI): www.networkadvertising.org/choices - Your device settings (iOS: "Limit Ad Tracking" / Android: "Opt out of Ads Personalization")

7) “Do Not Track”

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect a DNT signal.

8) Communications & Marketing Preferences

Email Communications: If you opt in to receive marketing communications via email, you consent to receive promotional messages, product updates, special offers, and newsletters from Nimbao. 

You can opt out at any time by clicking the "unsubscribe" link at the bottom of 
any marketing email, or by contacting us at team@nimbao.com.

Transactional Communications: We will send you transactional emails (order confirmations, shipping notifications, delivery updates, and customer service responses) which are necessary to fulfill 
your order and provide customer support. These transactional messages are not 
subject to marketing opt-out as they are required to complete your purchase.

Communication Frequency: Marketing email frequency varies based on promotions and product launches. You maintain full control over your email preferences at all times.

9) Your Rights

9.1 EU/UK (GDPR — light)

Depending on your location, you may have rights to access, correct, update, delete, or restrict certain processing of your personal information, and to data portability and objection (including objection to direct marketing). You may withdraw consent at any time where processing is based on consent.

9.2 California (CCPA/CPRA)

California residents have the right to know, access, correct, delete, and opt out of sharing/sale of personal information for cross-context behavioral advertising. We do not sell personal information as defined under California law.

We may share information with advertising partners (such as Google and Meta/Facebook) for targeted advertising purposes. California residents can opt out of such sharing via the methods described in Section 6 (Analytics, Interest-Based Ads & Your Choices) above, or by contacting us at team@nimbao.com.

To exercise rights or to submit an opt-out request, contact us at team@nimbao.com. Authorized agents may act on your behalf subject to verification.

9.3 Nevada

Nevada residents may submit a request to opt out of the sale of certain covered information by emailing team@nimbao.com.

How to exercise your rights: Email team@nimbao.com. We may need to verify your identity before fulfilling a request.

10) Data Retention

We keep order records and necessary account data for as long as needed to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce agreements. If you request deletion, we will delete or de-identify personal information unless we are required or permitted to retain it.

11) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided personal information to us, please contact us to request deletion.

12) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the information we process. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

13) International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for such transfers.

14) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we post changes, we will update the “Last updated” date above.

15) Contact Us

Questions, requests, or complaints about privacy? Contact us:

Email: team@nimbao.com
Mail: Zentorad Consulting LLC — Privacy, 102 Gold Ave SW 74, Albuquerque, NM 87102, United States